When managing a WHM server, you usually end up suspending accounts from time to time.
What suspending accounts actually means is that it restricts website and email traffic to an account, and prevents users from logging into cPanel (unless you are the WHM owner).
What is not clear is that if you have DNS on WHM, it won’t suspend that. So I had a situation where a clients’ DNS was being hosted on my server and as their account had been suspended, because we moved onto better hosting, I terminated the account as part of a broader clean up operation.
That immediately killed their Google Workspace email, which relied on MX records being setup on their DNS, which was hosted on WHM
